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29 May, 2016 at Bahadurgarh

7 QC Tools and SPC Training

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Corporate Training and Management Education

Shakehand with Life

QUALITY COSTS: Cost of Poor Quality
The efficiency of a business is measured in terms of dollars. The cost of poor quality can add to the other costs used in decision making, such as maintenance, production, design, inspection, sales, and other activities. This cost is no different than other costs. It can be programmed, budgeted, measured, and analysed to help in attaining the objectives for better quality and customer satisfaction at less cost. A reduction in quality costs leads to increased profit. 


  • Reducing input costs
  • Reduce cost of poor quality and Improve customer satisfaction
  • Reduce operational costs and Increase profits
  • Reducing preventive costs

Course Highlights

  • Quality Costs; Meaning and definition
  • Categories and Elements of COPQ
  • Collection and reporting COPQ
  • Analysis of COPQ
  • Optimizing costs
  • Quality improvement strategy
  • Program implementation of COPQ

Course Duration

  • One day; 9am to 5pm

Program Highlights

  • Interactive learning
  • Course notes, hand-outs with practice data and excel templates
  • Using excel for calculation and analysis of COPQ
  • Networking lunch and Tea breaks
  • Simulative project
  • Learning evaluation

Who should attend this course?

  • Junior, Middle, Senior level working executives, Team leaders, Process Trainers from Quality, HR, Production, Engineering, Maintenance, Sales, and Accounts dept. in manufacturing and service industries.
  • Academicians, Researchers, and Students from management and engineering colleges.
  • Students of graduation and Post-graduation with mathematics and statistics as main subject for career boost.


  • Course fee; Rs.3000/- per participant.
  • Group discount is 15% for 5 or more participants i.e. Rs.2550/- per participant in group
  • Fees can be deposited by Cash/Cheque/DD/NEFT
  • Fees included lunch, tea breaks, and course notes.
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